Leather Goods FAQ

Genuine leather (D+Co Collection) is made from real cow hide. It's durable, ages beautifully and gets softer over time. Our leather is ethically sourced as a by-product of farming, so no material goes to waste.

Vegan leather (D+ssential Collection) is a cruelty-free alternative made from synthetic materials. It looks like real leather, is entirely animal-free and is often more water-resistant.

• Pebbled – calf leather with a textured pebble pattern. Softer, more durable and more scratch-resistant than smooth leather.
• Saffiano – calf leather with a cross-hatch texture. More water- and scratch-resistant than untreated leather.
• Smooth Nappa – soft, supple full-grain leather with a luxurious feel and an even, elegant finish.
• Saddle – thick, full-grain, vegetable-tanned leather that darkens and develops a unique patina with use. More prone to scratches, but a wipe with a damp cloth does the job.

• Textured – embossed patterns that look like genuine leather. Easy to maintain, ideal for everyday use and more affordable.
• Smooth – a clean, modern surface that's easy to clean.
• Carbon fibre – a sleek, sporty weave pattern that's scratch- and water-resistant.

Avoid rubbing your leather goods against sharp surfaces, as this can tear the leather. Clean gently with a moist cotton cloth from time to time, avoiding the monogram area. You can also use a leather conditioner to keep it soft and shiny.

Read our full leather care guide →

Yes. Most of our leather goods can be personalised with a name or initials by hot stamping. Choose the personalisation option on the product page, or WhatsApp us if you have a special request.

See our personalisation guide →

Each item is personalised on demand. We process your order within 1–2 working days and dispatch it within the next 24 hours. Delivery then takes:

• West Malaysia – 1–3 business days
• East Malaysia – 3–7 business days
• Singapore – 5–9 business days · Indonesia – 7–10 business days
• Australia, US & UK – 4–9 business days

Deliveries may take longer during festive seasons.

• Malaysia – FREE for orders of RM150 and above (RM7 below that)
• Singapore – FREE for orders of RM200 and above (RM20 below that)
• Indonesia – FREE for orders of RM200 and above (from RM21 below that)
• Australia – from RM75 · United Kingdom – RM99 · United States – RM129

Your exact shipping fee is shown at checkout. For other countries, email hello@daintyco.com. International orders may be subject to import taxes and duties.

Yes, within the Klang Valley via Lalamove. Order before 12pm and your personalised item is delivered the next working day between 10am and 6pm. Delivery fees start from RM19 depending on distance, and are shown at checkout when you choose Next Day Delivery. For a preferred timing, add a note in the Delivery Instructions.

Yes – choose Pick Up In Store at checkout to collect for free from Dainty Co HQ, 12-3, Jalan Radin Bagus 8, Bandar Baru Sri Petaling, Kuala Lumpur. We'll let you know when your order is ready.

Choose your packaging on the product page:

• Eco – simple, planet-friendly packaging at no extra cost
• D+Co gift box with ribbon – an exclusive gift box for your recipient, at 50% off with every purchase (the discount is applied in your cart)

You can also add a complimentary gift message (up to 150 characters) – we'll print it on a card and pack it with your item.

Every order is shipped in a sturdy brown box, wrapped in plastic to protect it from the weather.

Yes – corporate pricing starts from 20 pcs, with lower prices for bigger quantities. Browse our Corporate Gifts or chat with us on WhatsApp.