Frequently Asked Questions (FAQ)

1. Choose your product and quantity to see bulk pricing.
2. Send us your logo via WhatsApp or email hello@daintyco.com. We'll send you a free design mockup.
3. Approve the mockup and quotation, and we'll start production.

Need a custom quote? Fill in our Custom Quote Form.

Corporate pricing starts from 20 pcs. Some items have a higher MOQ (50 or 100 pcs), shown on each product. The more you order, the lower the price per piece.

For smaller quantities, retail pricing applies. Chat with us if you need a custom quantity.

• Logo branding – print, hot stamp (gold or silver foil, or emboss without colour) or laser engraving. Options vary by product.
• Personalise name – add each recipient's name.
• Custom brand card – brand card, sticker or custom message card.
• Custom gift packaging – gift box, gift bag, OPP bag or sleeve.

Send us your own design or let us create one for you. For hot stamping, a one-time logo setup fee applies to first orders below 100 pcs. There's no setup fee for printing or laser engraving.

• Express – 5 working days
• Standard – 7 to 10 working days
• Large quantities – 14 to 21 working days

Lead time is counted in working days (excluding weekends and public holidays) from order confirmation and mockup approval. During festive seasons and year end, please allow an extra 3–5 working days. Urgent order? Chat with us – we may be able to expedite.

Full payment is required to confirm your corporate order. You can pay by bank transfer or credit card.

An official invoice is provided for every order. Need a quotation first? Fill in our Custom Quote Form or WhatsApp us.

Yes. We can deliver to one address, or arrange multi-point delivery nationwide – for example, straight to each branch, office or staff member across Malaysia.

We also deliver to overseas addresses, such as your company's regional offices in Singapore or elsewhere. Just send us the delivery list and we'll include the delivery fees in your quotation.

An official invoice is provided for every order.

Yes. Our artisans set up a hot stamping station at your event and personalise each gift with your guests' names on the spot – great for company dinners, galas, mall activations, expos and exhibitions.

Evening events – best for dinners, galas & launches, where guests arrive together. Priced by guest count, up to 6 hours + 1 hour setup & standby:

• Small – RM900 per session: up to 100 guests, 2 artisans + 1 crowd helper
• Medium – RM1,300 per session: 101–200 guests, 3 artisans + 1 crowd helper
• Large – RM1,700 per session: 201–300 guests, 4 artisans + 2 crowd helpers

Expos & activations – best for exhibitions, mall activations & roadshows, where visitors walk in throughout the day:

• Expo / Activation Day – RM900 per day: up to 8 hours + 1 hour setup & standby, up to 150 pcs a day, 2 artisans

The session fee covers our artisans, machines, 1 hour setup & standby before your event starts, and travel. Your gifts are added on top – for example, a Small Event with 100 guests and our minimal leather keychain (RM6/pc) is RM900 + RM600 = RM1,500 in total (RM15 per guest).

The minimum total spend is RM1,200 per event. A 50% deposit secures your date, and please book at least 2 weeks ahead. Available in the Klang Valley (KL & Selangor).

Get an instant quotation for your event or WhatsApp us to book.

Yes, in most cases. Hot stamping works best on leather, vegan (PU) leather and paper items such as notebooks and cards. Send us a photo or a sample of your item and we'll confirm whether it can be stamped, and do a test stamp before your event.

When you supply your own items, you only pay the session fee (minimum RM1,200 per event applies). For high-value or luxury items, such as designer leather goods, an additional handling fee applies, as we assign our senior artisans to take extra care of each piece. We'll quote this once we've seen your item.

We stamp one piece per guest, up to your session's capacity (100, 200 or 300 guests for an evening event, or 150 pcs per expo day). Need more? We'll add artisans or time to your quote.

Get an instant quotation and choose "Use your own items".

Genuine leather (D+Co Collection) is made from real cow hide. It's durable, ages beautifully and gets softer over time. Our leather is ethically sourced as a by-product of farming, so no material goes to waste.

Vegan leather (D+ssential Collection) is a cruelty-free alternative made from synthetic materials. It looks like real leather, is entirely animal-free and is often more water-resistant.

• Pebbled – calf leather with a textured pebble pattern. Softer, more durable and more scratch-resistant than smooth leather.
• Saffiano – calf leather with a cross-hatch texture. More water- and scratch-resistant than untreated leather.
• Smooth Nappa – soft, supple full-grain leather with a luxurious feel and an even, elegant finish.
• Saddle – thick, full-grain, vegetable-tanned leather that darkens and develops a unique patina with use. More prone to scratches, but a wipe with a damp cloth does the job.

• Textured – embossed patterns that look like genuine leather. Easy to maintain, ideal for everyday use and more affordable.
• Smooth – a clean, modern surface that's easy to clean.
• Carbon fibre – a sleek, sporty weave pattern that's scratch- and water-resistant.

Avoid rubbing your leather goods against sharp surfaces, as this can tear the leather. Clean gently with a moist cotton cloth from time to time, avoiding the monogram area. You can also use a leather conditioner to keep it soft and shiny.

Read our full leather care guide →

Yes. Most of our leather goods can be personalised with a name or initials by hot stamping. Choose the personalisation option on the product page, or WhatsApp us if you have a special request.

See our personalisation guide →

Each item is personalised on demand. We process your order within 1–2 working days and dispatch it within the next 24 hours. Delivery then takes:

• West Malaysia – 1–3 business days
• East Malaysia – 3–7 business days
• Singapore – 5–9 business days · Indonesia – 7–10 business days
• Australia, US & UK – 4–9 business days

Deliveries may take longer during festive seasons.

• Malaysia – FREE for orders of RM150 and above (RM7 below that)
• Singapore – FREE for orders of RM200 and above (RM20 below that)
• Indonesia – FREE for orders of RM200 and above (from RM21 below that)
• Australia – from RM75 · United Kingdom – RM99 · United States – RM129

Your exact shipping fee is shown at checkout. For other countries, email hello@daintyco.com. International orders may be subject to import taxes and duties.

Yes, within the Klang Valley via Lalamove. Order before 12pm and your personalised item is delivered the next working day between 10am and 6pm. Delivery fees start from RM19 depending on distance, and are shown at checkout when you choose Next Day Delivery. For a preferred timing, add a note in the Delivery Instructions.

Yes – choose Pick Up In Store at checkout to collect for free from Dainty Co HQ, 12-3, Jalan Radin Bagus 8, Bandar Baru Sri Petaling, Kuala Lumpur. We'll let you know when your order is ready.

Choose your packaging on the product page:

• Eco – simple, planet-friendly packaging at no extra cost
• D+Co gift box with ribbon – an exclusive gift box for your recipient, at 50% off with every purchase (the discount is applied in your cart)

You can also add a complimentary gift message (up to 150 characters) – we'll print it on a card and pack it with your item.

Every order is shipped in a sturdy brown box, wrapped in plastic to protect it from the weather.

Yes – corporate pricing starts from 20 pcs, with lower prices for bigger quantities. Browse our Corporate Gifts or chat with us on WhatsApp.