FAQ

To order a personalised product on our website, it is just a few simple clicks away with our website's live customiser.

You are able to preview how the personalisation might look like.

STEP 1:Choose your font colour

STEP 2:Choose your preferred letters for personalisation

STEP 3:Choose your font type

STEP 4: Add a greeting card message (It's complimentary!)

STEP 5: Checkout. Voila!

Checkout personalisation font colours & font types.

Please contact us should there be any urgent orders. We will try our best to accommodate to your request.

No, you don't. But Dainty Co rewards you with Dainty Points as a member whenever you shop and spend on our website.

What's better is that you may claim a 10% off (no min. spend) discount code when you first signed up!

You are also encouraged to have an account with us for your easy order reference. However, you may also choose to proceed to check out as a guest.

Click here to sign up as a D+Co Club member to gain access to exclusive previews, early bird promos, birthday rewards & other secret perks.

**Do check "subscribe to newsletter" to earn your first 10% off!**(pssst... redeem it with the 150 points that we reward you)

Every RM1 spent = 1 D+Co Point

Level Up Tiers along the way to unlock more Hidden Bonuses while you shop! 

Silver Tier: Complete your first purchase we welcome you as our Silver Member!

Let's grow together! ⭐

Rewards:

✨ 10% OFF discount code

✨ Birthday perks

Gold Tier: Accumulate RM500 spending & upgrade to Gold Tier

You are awesome 👑

Rewards:

✨ 12% OFF discount code

✨ Birthday perks

✨ Free shipping code

VIP Tier: Accumulate RM1,000 spending to be upgraded as a lifetime VIP Member!

You rock!💎

Rewards:

✨ 15% OFF discount code

✨ Birthday perks

✨ Free shipping code

✨ 1.2x points multiplier

**Hidden bonuses and early bird perks will be sent to our subscribers. It's a secret! So do check emails from us from time to time!💗

You may click on the 'Cart' 🛒 icon on the upper right corner of the site. This will lead you to your shopping cart. You will then have the option to continue shopping or checkout.

If you choose to checkout, fill in your details and follow the steps. You can then choose your preferred payment method. 

iPay88

We accept the following payment methods via iPay88 (a reputable online merchant owned by Mobile88):

Credit card payment (Mastercard / Visa)Debit card paymentOnline bank transfer (FPX)GrabPay / Grab PayLater (Up to 4 installments at 0% interest)TouchNGoBoostMAE

PayPal

You may proceed to checkout via Paypal by clicking on the "Express Checkout with Paypal" during checkout.

ShopBack by Hoolah

You may proceed to checkout via ShopBack by Hoolah for up to 3 installments at 0% interest.

Our website is displayed in your country's currency (based on latest exchange rate), however checkout will be in our local currency, Malaysian Ringgit (MYR).

Once you have successfully submitted your order, you will receive an automated email confirming your order details within 30 minutes.

If you have not received your order confirmation email, please check your order summary in "My Account" or your email junk folder. Alternatively , you may contact us for further clarification.

You will receive a further shipping confirmation email once your order has been packed and is ready to to be shipped.